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Terms of Service

 

Terms of Service

Effective Date: October 15, 2025
Website: https://www.phoenixdwelling.com
Business Name: Phoenix Dwelling Consulting Solutions

Welcome to Phoenix Dwelling Consulting Solutions (“we,” “our,” or “us”). By accessing or using our website, purchasing our products, or engaging with our services, you agree to comply with and be bound by the following Terms of Service (“Terms”). Please read them carefully before using our site.

1. Acceptance of Terms

By visiting, purchasing, or using our website, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use our website or services.

We may update these Terms from time to time. Updates will be posted with a new “Effective Date.” Continued use after changes means you accept the revised Terms.

2. Use of Our Website and Services

You agree to use this website only for lawful purposes and in a way that does not infringe on others’ rights or restrict their use of the site.
You may not:

  • Copy, reproduce, sell, or exploit any part of our website or materials without express written consent.
     
  • Attempt to interfere with or gain unauthorized access to the website, accounts, or data.
     
  • Use our content or services to compete with Phoenix Dwelling Consulting Solutions.
     

3. Products, Services, and Digital Downloads

Phoenix Dwelling Consulting Solutions offers digital toolkits, templates, guides, consulting services, and related materials.

a. Digital Products

All digital downloads (PDFs, Canva templates, Google Docs, etc.) are delivered electronically after purchase.
Due to the nature of digital goods, all sales are final. Refunds are not offered once a digital product has been delivered or downloaded.

b. Consulting and Fractional Services

Consulting or fractional leadership services will be governed by individual contracts or statements of work. These Terms apply only to general website use and product purchases.

c. Product Updates

We reserve the right to modify, enhance, or discontinue any product or feature without prior notice.

4. Payments and Billing

Payments are processed securely via third-party providers (e.g., Stripe, PayPal, or GoDaddy Payments).
Phoenix Dwelling Consulting Solutions does not store or have access to full credit card details.

You agree to provide accurate billing and account information for all purchases.

5. Intellectual Property Rights

All materials available on this website — including but not limited to text, images, graphics, logos, trademarks, digital products, and course materials — are the intellectual property of Phoenix Dwelling Consulting Solutions unless otherwise stated.

You are granted a non-exclusive, non-transferable, single-user license to use purchased materials for personal or business use only.
You may not resell, share, redistribute, or claim ownership of any digital products or proprietary materials.

6. User Accounts

You may be required to create an account to access certain features.
You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
We reserve the right to suspend or terminate accounts that violate these Terms.

7. Third-Party Links and Tools

Our website may contain links to third-party sites or integrations (e.g., Google Workspace, Stripe, Meta Pixel).
We are not responsible for the content, policies, or practices of these third-party sites.
Use of any third-party service is at your own risk and subject to their respective terms.

8. Disclaimer of Warranties

Our website and products are provided “as is” and “as available.”
We make no guarantees or warranties, express or implied, regarding:

  • Accuracy, reliability, or completeness of materials
     
  • Availability or performance of the website
     
  • Outcomes or results from using our digital products or consulting services
     

To the fullest extent permitted by law, Phoenix Dwelling Consulting Solutions disclaims all warranties, including implied warranties of merchantability and fitness for a particular purpose.

9. Limitation of Liability

In no event shall Phoenix Dwelling Consulting Solutions, its owners, or affiliates be liable for any indirect, incidental, consequential, or punitive damages arising from:

  • Your use of (or inability to use) our website or products
     
  • Any errors, omissions, or inaccuracies in our materials
     
  • Any unauthorized access or alteration of your data
     

Our total liability shall not exceed the amount paid by you for the product or service in question.

10. Indemnification

You agree to indemnify and hold harmless Phoenix Dwelling Consulting Solutions, its affiliates, and employees from any claim, loss, or demand (including legal fees) arising from your violation of these Terms or misuse of our website or products.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Maryland, USA, without regard to its conflict of law principles.
Any disputes shall be resolved in the appropriate courts of Prince George’s County, Maryland.

12. Termination

We reserve the right to terminate or suspend access to our website or services, without notice, for any conduct that we determine violates these Terms or is harmful to our business or users.

13. Contact Information

For questions about these Terms, please contact:

Phoenix Dwelling Consulting Solutions
Email: support@phoenixdwelling.com
Website: https://www.phoenixdwelling.com

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